Responsible Gaming
Our Commitment to Responsible Gaming
At Aromatic Essentials, we are committed to promoting responsible gaming practices. While online pokies and gaming can be entertaining, it's important to remember that gambling should only ever be treated as entertainment, not as a way to earn money or solve financial problems.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gaming. We take age verification seriously and comply with all Australian gaming regulations. If you are under the legal age, please do not attempt to access gaming services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a problem gambling situation:
- Chasing losses by gambling more money to recover what was lost
- Spending more time and money on gambling than intended
- Hiding gambling activities or lying about the amount of time or money spent
- Feeling anxious, irritable, or depressed when unable to gamble
- Using gambling to escape from problems, stress, or negative emotions
- Neglecting family, friends, work, or other responsibilities due to gambling
- Borrowing money or going into debt to fund gambling activities
- Failed attempts to reduce or control gambling
- Experiencing financial difficulties as a result of gambling
- Loss of interest in other activities and hobbies
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming operators in Australia offer the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe
- Loss Limits: Set a limit on the amount you're willing to lose in a given period
- Reality Checks: Receive regular notifications about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services
- Account Pause: Take a break from gaming for a specified period
Always use these tools proactively to maintain control over your gaming activities.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free and confidential support, counselling, and resources for problem gambling
- Lifeline Australia: 13 11 14 — 24/7 crisis support and counselling
- Beyond Blue: 1300 224 636 — Mental health support and information
International Support Services
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Take Action Now
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out. Professional support is available and effective treatments exist.
Contact Gambling Help Online on 1800 858 858 (free and confidential) or visit www.gamblinghelponline.org.au to speak with a counselor today.
Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to get help.