Ordering And Shipment
Thank You For Choosing
I hope shopping here its an easy, enjoyable process. If you require assistance please contact me.
Wholesale inquiries welcome, please contact me with your ABN and contact details.
Large orders of soap need to be ordered 4-5 weeks in advance.
Contact me if you have any queries, I am happy to help.
Using The Store
Any order you start will remain in your cart for 30 days, so you can come back to it later. There are 100 products in the store so the easiest way to find something specific is to use the search bar at the top of the page.
Paypal including secure credit card and bank deposit is available.
PayPal is instant and secure. You can pay from your credit card or bank. Bank transfer may take a few days.
Direct deposit is an available option during checkout. The bank details will be displayed for you to deposit to, please email me to let me know you made a deposit. It will hasten the processing of your order as I only check bank account occasionally. Once the money has cleared, your order will be dispatched and an email will let you know.
For the bricks n mortar shop in Mullalyup, cash, credit card and Paypal are available. Debit and Savings acct payments not available at this time.
Shipping is calculated at checkout. I’ve kept it at the minimum, Express post is also available at reasonable rates. If the parcel is 500g it will be posted in an Auspost bag. Orders up to 1kg can be posted in a box but express post is not available. Weights over 1kg go in an Auspost bag. Where possible, packaging contains recycled materials and I encourage you to re-purpose them
It takes 1-2 days to get your parcel into the post, unless I need to make that product then it is a 2- 3 day wait. The rest is up to Australia Post. Usually 7-10 days to Eastern states.
Express post is recommended. A tracking number is provided with your order and emails will keep you updated.